At Betpek, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information as a player on our platform.
Our Commitments
These six principles guide every decision Betpek makes about your personal data. They are not just words — they are built into our systems, processes, and team culture.
Betpek only collects personal data that is strictly necessary for the purposes described in this policy. We do not gather information just because we can — every data point we hold serves a clear, legitimate purpose tied to your account and our legal obligations.
Your data is protected using industry-standard encryption both in transit and at rest. Access to personal data within Betpek is restricted on a strict need-to-know basis. We conduct regular security reviews and maintain technical safeguards aligned with best practices for online gaming platforms.
We believe you have the right to know exactly what happens to your data. This policy is written in plain, readable English — not buried in legal jargon. Whenever our data practices change in a material way, we will notify you directly before those changes take effect.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have enforceable rights over your personal data. Betpek is committed to honouring every one of those rights promptly and without unnecessary friction. See Section 9 of this policy for the full list of your rights.
Betpek does not sell, rent, or trade your personal information to third-party marketers or data brokers — ever. Any sharing of data with third parties is limited to what is necessary to deliver our services, comply with legal obligations, or protect the integrity of the platform.
We do not hold your data longer than necessary. Retention periods are determined by the purpose for which data was collected and by applicable legal requirements, including anti-money laundering record-keeping obligations. When data is no longer needed, it is securely deleted or anonymised.
Scope of This Policy: This Privacy Policy applies to all personal data collected by Betpek through the betpek.net website, the Betpek mobile application, and any related services or communications. It applies to all registered players, prospective players, and visitors to the Platform. By using the Betpek Platform, you acknowledge that you have read and understood this Privacy Policy.
Betpek ("we," "us," "our," or "the Company") is the operator of the online betting and gaming platform accessible at betpek.net. Betpek acts as the data controller in respect of the personal data of its players and website visitors, meaning we determine the purposes and means by which your personal data is processed.
Betpek is committed to full compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations as administered by the National Privacy Commission (NPC). We have appointed a Data Protection Officer (DPO) who is responsible for overseeing our data protection practices and serving as the primary point of contact for all privacy-related matters.
If you have any questions about this Privacy Policy or about how Betpek handles your personal data, please refer to Section 13 of this policy for contact details.
Betpek collects the following categories of personal data, depending on how you interact with our Platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration & account updates |
| Financial Data | GCash number, bank account details (BPI, BDO, Metrobank), transaction history | Deposits & withdrawals |
| Technical Data | IP address, device type, browser type, operating system, session logs | Automatically on Platform access |
| Usage Data | Games played, bets placed, login history, feature interactions | During active Platform use |
| Communications Data | Support chat transcripts, email correspondence, survey responses | When you contact us |
We do not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law (for example, information related to responsible gaming self-exclusion requests).
Betpek collects personal data through the following means:
Betpek uses your personal data for the following purposes:
Under the Data Privacy Act of 2012, Betpek processes your personal data on the following legal bases:
Betpek does not sell your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:
Important: All third parties with whom Betpek shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
Betpek uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and support security functions. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. A full cookie notice is available within the Platform's settings section.
Betpek retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
When personal data is no longer required, Betpek will securely delete or anonymise it in accordance with our data disposal procedures.
Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights in relation to your personal data held by Betpek:
Request a copy of the personal data Betpek holds about you and information about how it is being used.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. We will respond to all verified requests within fifteen (15) business days. We may need to verify your identity before processing your request.
No Fees: Betpek does not charge a fee for exercising your data privacy rights, except in cases where requests are manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.
Betpek implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While Betpek takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and for notifying us immediately if you suspect any unauthorised access to your account.
The Betpek Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine regulations governing online gambling and casino-style gaming. Betpek does not knowingly collect personal data from individuals under the age of 21.
If Betpek discovers or has reason to believe that a registered account belongs to a person under the age of 21, the account will be immediately suspended, all funds will be forfeited, and any personal data collected will be deleted as soon as practicable, subject to any legal obligations to retain records of the incident.
If you are a parent or guardian and believe that your child has registered on the Betpek Platform, please contact us immediately at the details provided in Section 13 so that we can take prompt action.
Betpek reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When material changes are made, we will notify registered players by email and/or by posting a prominent notice on the Platform at least fourteen (14) days before the changes take effect.
The "Last Updated" date at the top of this policy will always reflect the date of the most recent revision. We encourage you to review this policy periodically to stay informed about how Betpek protects your personal data. Your continued use of the Platform after the effective date of any revised policy constitutes your acceptance of the changes.
If you do not agree with any changes to this Privacy Policy, you must stop using the Platform and may request closure of your account in accordance with our Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way Betpek handles your personal data, please contact our Data Protection Officer (DPO):
Data Protection Officer — Betpek
Email: [email protected]
General Support: [email protected]
Response Time: Within 15 business days of receiving a verified request.
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe that your data privacy rights have been violated. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012.
For matters related to responsible gaming, self-exclusion, or account limits, please visit our Responsible Gaming page or contact our 24/7 support team through the Platform's live chat feature.
Now that you know how Betpek protects your privacy, you can play with full peace of mind. Join thousands of Filipino players who trust Betpek for fast payouts, fair games, and rock-solid data security.
21+ only | Data Privacy Act compliant | Secure & encrypted
Play Responsibly: Gambling is for entertainment. Set your limits, know when to stop, and never chase losses. Visit our Responsible Gaming page for self-exclusion tools and support resources. Must be 21+ to play on Betpek.